Privacy Policy

Privacy Policy

Effective Date: [November 2023]

Welcome to 369.energy! Your privacy is our priority, and we are committed to complying with international and regional data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect

1.1 Personal Information

We may collect the following personal data when you register, subscribe, or interact with our platform:

Name, email address, phone number, and mailing address.
Payment information for purchases or subscriptions.
Identification documents for freelancer verification.

1.2 Non-Personal Information

We collect non-personal data, such as:

Browser type, device information, and operating system.
IP address and geographic location.
Platform activity, including pages visited and time spent.

1.3 Cookies and Tracking

We use cookies and similar tracking technologies to:

Improve user experience.
Analyze website performance and trends.
Deliver personalized content and advertisements.

How We Use Your Information

2.1 Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on the following legal grounds:

Consent: When explicitly agreeing to data collection (e.g., signing up for newsletters).
Contractual Necessity: To fulfill the services, you request.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: To improve our platform and prevent fraudulent activities.

2.2 Rights for California Residents (CCPA)

If you are a California resident, you have the following rights:

Right to Know: Request information about the data we collect and how it is used.
Right to Delete: Request deletion of your data.
Right to Opt-Out: Choose not to sell your data (we do not sell your data).
Right to Non-Discrimination: You will not face discrimination for exercising your rights.

To exercise these rights, please contact us at [email protected].

Sharing Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

3.1 Service Providers

We may share data with third-party vendors, including:

Payment processors.
Verification services.
Analytics providers.

3.2 Legal Requirements

We may disclose data to comply with the following:

Applicable laws, regulations, or court orders.
Requests from law enforcement or government agencies.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Data Security

We implement technical, administrative, and physical safeguards to protect your data, including encryption, firewalls, and secure data storage. However, no system can guarantee absolute security.

International Users and Data Transfers

For users outside the United States, including the European Union, your data may be transferred and processed in the U.S. Using our platform, you consent to these transfers, which comply with GDPR requirements through standard contractual clauses or other safeguards.

Your Rights

7.1 GDPR Rights

If you are an EU resident, you have the right to:

Access your data and request a copy.
Correct inaccuracies in your data.
Request data deletion (“Right to be Forgotten”).
Restrict or object to data processing.
Data portability.

To exercise these rights, contact us at [email protected]

7.2 CCPA Rights

As outlined in Section 2.2, California residents may submit requests regarding their data by emailing us at [email protected].

Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookies through your browser settings. For detailed information, please view our Cookie Policy.